After placing your order, we will send you two emails: an order confirmation straight after purchase and a dispatch confirmation once your parcel is on its way.

If you have not received an order confirmation, please check your spam folder first.

If you used your phone number rather than an email address at checkout, you will not receive a confirmation email. Please contact our customer support and tell us which email address to add to your order. This will ensure that you receive the dispatch confirmation with your tracking number.

Depending on stock availability, it takes 2 to 6 working days to process and dispatch your order after purchase.

You will receive a dispatch confirmation email with your tracking number as soon as your order leaves our fulfilment centre.

Delivery usually takes 5 working days after processing. If an item is low in stock, delivery may be delayed by a further 2 to 3 working days.

Rest assured, we will do our best to get your order to you as quickly as possible.

If you made a mistake when entering your delivery address, you can still change it before your order is dispatched.

In some cases, small address changes can also be made after dispatch. Please contact us as soon as possible if you would like to change your address.