Privacy policy
Who this notice is for
This website is presented under the name Zypper London. For privacy questions or requests, email support@zypperlondon.com. This notice explains how personal data is used when you visit the website, place an order or contact support.
Information we use
We may use your name, email address, billing and delivery details, order details, delivery information, payment status and transaction data, support messages, return and refund information, and technical information needed to keep the website secure and working. Payment providers process full card details. We receive the payment status and transaction information needed for the order; full card numbers are not stored by us as part of the store record.
Why we use it
- We use order, contact, delivery and payment-status information to form and perform the purchase contract, take payment, arrange delivery and handle returns and refunds.
- We use information where needed to meet legal, accounting, tax, consumer-protection and dispute obligations.
- We use information on the basis of legitimate interests to keep the store secure, prevent fraud and misuse, support customers and maintain reliable operations. We balance those interests with your rights.
- We use consent for marketing and optional cookies or similar technologies where consent is required. You can withdraw consent at any time.
Shopify and service providers
Shopify provides the ecommerce service used to operate this website, the store and checkout. We share information with Shopify and with payment, delivery, fulfilment, support and other service providers only as needed for the purposes described here, legal obligations or secure operation.
Shopify Network Intelligence
Our store is hosted by Shopify. With Shopify Network Intelligence enabled, Shopify processes data from your interactions with our store, other merchants and Shopify to provide Enhanced Services. Shopify and its partners may process this data in other countries. See Shopify’s Consumer Privacy Policy. UK customers can use Shopify’s privacy portal to object to relevant processing or withdraw consent where applicable. You can also manage optional Shopify cookies through Cookie preferences.
International transfers
Some service providers may process information outside the UK. Where a restricted transfer applies, the required safeguard or applicable exception will be used and relevant information will be provided.
How long we keep information
We keep personal data only for as long as needed for the purpose collected and for applicable legal, accounting or dispute obligations. We then securely delete or anonymise it.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your personal data, object to processing and receive a portable copy. Where processing is based on consent, you can withdraw consent at any time. Email support@zypperlondon.com to exercise a right. We may need information to verify your request, and some rights have legal limits.
Cookies and similar technologies
See our Cookies and similar technologies page and use the Cookie preferences control in the footer to manage optional choices. The preference control provides the current choices available on this website.
Complaints and updates
If you are concerned about our use of your personal data, contact us first at support@zypperlondon.com. You can also complain to the Information Commissioner’s Office.
Last updated 18 October 2026.